The platform

Operations intelligence,
end to end

Optracore brings telemetry, API health, incident management, and compliance reporting into a single unified platform — purpose-built for enterprise infrastructure teams.


Telemetry collection

Agent-less instrumentation pulls metrics, logs, and distributed traces from your stack in real time. Supports OpenTelemetry, StatsD, Prometheus, and custom pipelines.

API health engine

Synthetic and passive monitoring of every API endpoint. Configurable check intervals, assertion rules, and geo-distributed probes from 300+ PoPs worldwide.

Incident intelligence

ML-driven anomaly detection, automatic root cause isolation, and smart alert grouping. Cuts mean time to resolution by up to 68% in production environments.

Dashboards & reporting

Fully customizable real-time dashboards with drag-and-drop layout. Scheduled PDF/CSV reports for executive and board-level visibility into operational performance.

Alerting & on-call

Flexible notification rules with escalation policies, on-call schedules, and acknowledgement workflows. Native integrations with PagerDuty, OpsGenie, and Slack.

Compliance & audit

Tamper-evident audit logs, RBAC, SSO/SAML, and pre-built compliance reports for SOC 2 Type II, ISO 27001, HIPAA, and PCI-DSS requirements.

300+
Global PoPs
<10ms
Ingestion latency
40+
Native integrations
99.99%
Platform uptime SLA

Architecture

Built for scale from day one

Optracore's multi-region active-active architecture handles billions of data points per day without degradation. Every component is horizontally scalable and designed for zero-downtime upgrades.

Multi-region ingestion

Data is accepted at the nearest edge node and replicated asynchronously to your primary region — ensuring low-latency writes and high-availability reads globally.

Zero-trust security model

All traffic is mTLS encrypted end to end. API keys are scoped to least-privilege by default. No data ever leaves your defined residency regions.

OpenTelemetry native

First-class OTLP support means you bring your existing instrumentation — no proprietary agents or vendor lock-in. Migrate to or from Optracore without re-instrumenting.

Flexible data retention

Choose from 30-day, 90-day, 1-year, or custom retention tiers per data type. Hot-warm-cold tiering keeps costs predictable as your data volume grows.

See the platform in action

Book a 30-minute live demo tailored to your infrastructure and use case.